New & Preowned Luxury Designer & Everyday Fashion Brands
SOUTH AFRICA’S ONLINE DESTINATION — YOUR ONE-STOP FASHION SHOP
The Shopping Cart brings brand-new and pre-owned fashion and accessories together in one place — authentic designer labels alongside your favourite everyday brands. Everything under one virtual roof, so you can shop across brands, styles, and price ranges in a single destination.
A SHOPPING EXPERIANCE YOU CAN TRUST
We make shopping simple and transparent, with detailed descriptions, accurate imagery, and fair pricing. In addition to everyday brands, we also stock authentic designer items - we do not sell replicas or counterfeit goods. Where additional peace of mind is required, independent third-party authentication can be arranged at an additional charge.
LIFE HAPPENS BUT YOU CAN STILL GET THE DRESS, THE SHOES AND EVEN THE BAG
We take pride in sourcing stylish pieces and believe in long-term relationships over quick sales. We are readily available to assist, so you can enjoy a hassle-free shopping experience. We offer customised Lay-Bys with no interest because fashion should not break your budget. If you love something, talk to us — we will work with you to make it work.
FREQUENTLY ASKED QUESTIONS
WHAT IS THE CONDITION OF YOUR PREOWNED ITEMS?
In addition to brand-new items, we also offer pre-owned fashion and accessories. We strive to disclose significant flaws however pre-owned items may show signs of wear, even if unused. This can occur due to storage or other factors. We encourage you to review the product descriptions, prices, and images for detailed information on each item's condition. If you require any additional information — we’re happy to help. Email us or WhatsApp for more info.
DO YOU HAVE A SHOWROOM & CAN I COLLECT MY ORDER?
We operate exclusively online — no physical showroom or collection point. All orders are delivered to your door, with full tracking details provided. All communication is handled via email, phone, WhatsApp, or social media. If you need any assistance, please reach out.
HOW DOES SIZING WORK?
In our product descriptions you will find the original size of the item and, if required, the equivalent South African/UK size. Where items run large or smaller we try our best to disclose this. Upon adding to cart and checkout this will show the original size of the item. Should you require any additional sizing details, before making a purchase, feel free to reach out.
WHERE CAN I GET MORE INFO ON AN ITEM ADVERTISED?
The product descriptions on The Shopping Cart provide detailed information along with clear images of each item to help you make the best choice. Colours may vary slightly due to screen and lighting settings. You can browse our full fashion and accessories catalogue at The Shopping Cart. For more information or any queries, please contact us via any communication channel listed below:
+27 72 200 2666
Whatsapp | TikTok | Instagram | Facebook | LinkedIn | YouTube
WHAT ARE YOUR OPERATING HOURS?
Monday to Friday 9am - 18:00pm
Saturday 9am - 13pm
Public holidays - Closed
We also work flexi hours so we may respond outside of business hours.
LAY-BY
We offer flexible Lay-By options starting from R1000. Choose between our standard 3-month plan or a custom plan designed around your needs.
Standard Lay-By:
Minimum purchase amount: R1000
Immediate deposit: 25%
Balance: Pay the remaining amount over 3 months.
Custom Lay-By:
Need more flexibility? We’ll work with you to create a personalised Lay-By plan.
To set up a Lay-By, simply email us and we’ll take care of the rest.
Delivery:
Once your Lay-By is fully paid, your item(s) will be scheduled for delivery.
Cancellation Policy:
If you cancel your Lay-By before completion, a non-refundable R250 handling fee will apply to cover administrative costs.
Deliveries
Local Deliveries (South Africa):
All local orders are delivered via The Courier Guy, although alternative trusted couriers may be used.
Delivery timeframes depend on your location and may be affected by public holidays or high-volume shopping periods.
When taking receipt of your delivery please inspect the package and report any visible transit damage within 24 hours.
Consignment Stock
In addition to purchasing stock ourselves we also offer consignment selling. We stock items on behalf of a seller and take a commission on the final selling price - only once the item is sold. When we are open to accepting new consignments, we announce it on our social media platforms — so be sure to follow us for updates. Please note: We do not accept all pieces offered and we only consider items in very good or excellent condition.
Returns Policy
We want you to love what you ordered, here's how returns work:
Eligibility for Return:
Returns are considered in line with the Consumer Protection Act and are subject to inspection and approval. Any return request must be made within 7 days of delivery.
For a return to be considered, the item must be returned in the same condition as supplied, with all original labels, tags, seals (if applicable), and any accessories or extras still attached and included.
Returns will not be accepted for change of mind, fit or size preference, handling damage, wear, or issues arising after delivery.
To request a return, please email: hello@theshoppingcart.co.za
Return Shipping:
Items returned that do not meet the above conditions will be sent back to the purchaser at their cost.
Items Not Eligible for Return:
For health and safety reasons, returns are not accepted on pierced earrings or intimate wear unless a material fault is identified upon inspection.
Condition of Pre-owned Items:
All pre-owned fashion and accessories are sold in used condition. Minor signs of wear consistent with age or prior use do not constitute a defect.
Terms & Conditions
Placing Orders:
You may place orders for items listed on our website, which The Shopping Cart reserves the right to accept or decline any order at our discretion. Stock availability is limited and subject to change.
We take reasonable steps to keep stock information accurate. If an item becomes unavailable after an order has been placed, we will notify you and offer a refund or store credit for the amount paid.
Product Information & Pricing:
We make every effort to ensure that product descriptions, pricing, availability, and delivery charges on our website are accurate. Errors may occur from time to time. If an error is identified after an order has been placed, we will contact you to resolve the matter, which may include a refund, correction, or cancellation in line with our Returns Policy.
Website Use Disclaimer:
Use of this website is at your own risk. While we strive to ensure the website operates correctly and information is accurate, The Shopping Cart is not liable for losses or damages arising from technical issues, interruptions, or reliance on information displayed on the website, except where liability cannot be excluded under applicable law.
Privacy Policy
We collect only the personal information necessary to process and fulfil orders placed on our website.
This information may include your name, surname, email address, contact number, delivery address, and order details.
We use this information to process and deliver orders, to communicate with you regarding your purchase, delivery, account, or service-related matters, and to send updates, notifications, or promotional communications relating to our business and offerings.
We do not store or have access to your payment or card details. All payments are processed securely through third-party payment providers.
Your personal information is handled with care, and reasonable security measures are in place to protect it against unauthorised access, loss, or misuse.
We do not sell, rent, or trade your personal information to third parties.
You have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws and record-keeping requirements.
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at hello@theshoppingcart.co.za