QUESTIONS ?
Preowned Items
Some items are pre-owned and may show signs of being stored even when unused. This is reflected with the reduced price and in the images.
Do you have a showroom?
We are an online business, all communications are done via www, whatsapp or socials.
Can I collect my order?
All items are delivered to your door unless otherwise arranged in advance.
LayByes
Laybyes can be arranged.
Please email theshoppingcart.za@gmail.com for more details.
Deliveries
Your order will be delivered by the Courier Guy, unless otherwise advised.
Delivery time is based on location of the delivery and any holidays / peak seasons.
Track your parcel https://portal.thecourierguy.co.za/track
I need extra information on item/s advertised.
For queries contact us via email, or any other mediums we have shared i.e.
Email:theshoppingcart.za@gmail.com
Whatsapp:072 200 2666
Instagram: theshoppingcart_za
TikTok: theshoppingcart_za
Operating Hours
9am - 4:30pm Monday to Friday.
Saturday 9am - 12pm.
Public holidays - Closed.
We also work flexi hours so we may respond outside of these hours.
Do you sell on
consignment?
We do offer this however at this time we are not accepting any new consignments of stock to sell on behalf of a seller. When this re-opens it will be advertised on our socials.
Only consignments in very good condition and higher will only be considered.
Returns Policy
Item/s may be returned for a full refund of the purchase price paid provided the original labels, stickers and or tags have not been removed and the item/s are in their original condition as supplied. All seals must be intact (if applicable)
The item/s must include all accessories and extras as originally supplied.
Returns must be requested via email to theshoppingcart.za@gmail.com within 3 days of delivery.
All returns shipping costs will be for the buyer's account.
Any items returned not abiding by the above will be returned to the purchaser at their cost.
Exclusions:
Sale / clearance item/s will not be eligible for return.
Swimwear; underwear; body suits and other intimates due to hygiene reasons.
Any items advertised as not eligible to return.
Terms & Conditions
Users may place orders for item/s, which The Shopping Cart may accept or reject. You acknowledge that stock of all item/s on offer is limited. In the case of item/s for sale by The Shopping Cart, The Shopping Cart will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the website. However, we cannot guarantee the availability of stock. When item/s are no longer available after placing an order, TSC will notify you and you will be entitled to a refund or credit of the amount paid by you for such item/s.
We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of item/s on the website. However, should there be any errors of any nature on the website, we shall not be liable for any loss, claim or expense relating to a transaction based on any error, except – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.
The use of the website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.
Privacy Policy
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at theshoppingcart.za@gmail.com